Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This website is operated by CL Medicall Aid Limited. We are a Medical Reporting Organisation who arrange medical reports, rehab services and diagnostic services to law firms, insurers and individuals.  

Our website

This cookie policy relates to your use of our website, www.clmedaid.co.uk.

Throughout our website we may link to other websites owned and operated by certain trusted third parties to allow access to the live chat facility. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us to recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies and change settings

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested for example to enable you to use the live chat facility on the website.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the cookies icon at the bottom of any page on our site. You can then untick boxes as appropriate. It may be necessary to refresh the page for the updated settings to take effect.

Our use of cookies

The table below provides more information about the cookies we use and why:

Third party access to the cookies

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

How to turn off all cookies and the consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

If you wish to contact our Data Protection Officer, Stacey Cooper, please send an email to stacey.cooper@clmedicalreports.co.uk, write to Unit 1, Carolina Court, Doncaster, DN4 5RA or call 01302 552318. If you would like this notice in another format (for example: audio, large print, braille) please contact our Data Protection Officer on the above details.

Changes to this policy

We may change this policy from time to time, when we do we will inform you via our website.