Patients Feedback

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We appreciate your feedback

We make every effort to provide a premium service and are always keen to know what your thoughts are on our service. We appreciate your honest opinion and hope to use any feedback constructively in order for us to continue to meet our service level agreements. Please supply feedback below:

1. Did you receive our expectation letter?*

  

2. Did you receive an appointment letter and SMS in time for your appointment?

  

3. Did our expert act in a professional manner?

  

4. Did our expert discuss and examine all your injuries?

  

5. Was the expert's venue clean, tidy and professional?

  

6. Have you had access to use our fileview portal?

  

7. If you have answered yes to the above, did you find the fileview portal helpful and easy to use?

  

8. Is there any additional information that you would like to see on the fileview portal? If yes, please provide details in the additional feedback section.

  

9. Are you happy with the level of customer service provided to yourself by our staff?

  

11. Would you recommend our services to others?

  
 

Fields are Required*